Shipping policy

Shipping Policy

Thank you for shopping with Lost Army.

We work hard to get every order out as quickly as possible while maintaining the quality of our products.

Processing Time

Orders are processed within 2–5 business days.

During new drops, sales, or holidays, processing times may take a little longer due to increased order volume.

Shipping

Once your order has shipped, you will receive a confirmation email with a tracking number.

Domestic orders typically arrive within 3–7 business days after shipment.

Delivery times are estimates and may vary depending on the shipping carrier and destination.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Lost Army is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Lost Army is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We’re happy to assist where we can.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Delays

Unexpected delays caused by weather, holidays, or the shipping carrier are outside of our control. We appreciate your patience and understanding.

Contact

If you have any questions about your order or shipping, please contact us and we’ll be happy to help.